It may take minutes to determine the cause of a problem and to fix it. However, it can also take hours or even days in worst case scenarios. Each problem may be compounded by multiple problems which most consumers may not grasp the full understanding of at the time they ask for help. Determining the correct action to advise is given on a case by case basis. There may not be one solution, but many. This makes it very important when repairing as well as saving your data if a reinstallation is needed.

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